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Bob Furniss
Speaker, Consultant
and Author of Ideas At Work. Travels
from Memphis, TN.
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As founder and President of Touchpoint Associates, Inc., Bob Furniss has more than 25 years of experience in the customer service field - assisting organizations to increase productivity and profits by bringing out the best in their people. He has shared his experience in the areas of front-line leadership and customer service with some of the top companies in America - companies like FedEx, Corporate Express, DePaul University, Delta Airlines, Hanley Wood and more.
Bob has recently released Ideas At Work- Powerful Ideas for Transforming Your Call Center, co-authored with Scott O. Thomas and Mission Possible, with Stephen Covey; a collection of interviews with men and women whose passion and determination have helped them reach the top.
www.touchpointassociates.com
Download Bob's Speaker Onesheet |
| Word of
Mouth... |
"It was a pleasure to work with you, as time and again you deliver just what we expect. The feedback from conference delegates was positive - people were appreciative of being exposed to you and your material. Your topic and style resonate with our customers and we believe they respond to what you have to offer because they always come away with real, tangible tactics to employ in their own contact centers."
– Candace Berman, Director
Corporate Marketing
Aspect Software |
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Bobbe White
Author, banker and Award-Winning Speaker. Travels from Quincy, Illinois.
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Bobbe is in high demand because she speaks on humor in the work place (and other places.) White is a successful banker, author and high-energy speaker. Bobbe is president and founder of Try Laughter! Inc and was one of the first Certified Laughter Leaders (seriously!) trained with the World Laughter Tour, Inc. She was featured in the NY Times, Family Circle and Newsweek Japan on the value of adding laughter to the workplace. Everyone, it seems, just wants to know how to laugh again. Her immediately applicable tips and tools make her presentations fun and functional. Member of National Speakers Assoc, Assoc. for Applied and Therapeutic Humor, World Laughter Tour, Inc., and National Assoc. for Female Executives. Her book, Life in the Laugh Lane, honks of fun--but is not without purpose!
www.TryLaughter.com
Download
Bobbe's Onesheet |
| Word of
Mouth... |
“CIMRO of Nebraska was exceptionally fortunate to have you present as a keynote speaker at the 2006 Nebraska Healthcare Quality Forum. You were a wonderful addition to our agenda and an excellent conclusion to the day. Including laughter in our daily life is something we can all benefit from. The speaker evaluations were fantastic and attendees raved about your presentation style, content and message. It was a pleasure meeting and working with you. I hope our paths cross again someday soon. Thanks again for a wonderful presentation.”
––Keri McDermott, Communications Director, CIMRO |
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Michael Staver
Professional Speaker,
Coach and Author of Leadership Isn't For Cowards. Travels
from Jacksonville, FL.
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Michael
works with organizations that want to bridge the gap between
where you are and where you think you are, and where you
want to be in the areas of leadership and communication.
He does that through his keynote programs, executive coaching
and in depth group work. Michael Staver believes it's
all about results!
www.MichaelStaver.com
Download
Mike's Onesheet |
| Word of
Mouth... |
“Thanks for the outstanding
job. I believe you deliver the best day long
program I have ever experienced. I don't know how
you do it! Your energy is contagious. Staff was
so hyped today that we almost had to tie some of
them down. They all wanted to go out and slay the
Lion!!”
–– Tim Alford, CCUE President & CEO
Rogue Federal Credit Union |
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Lois Creamer
Speaker and Sales/Branding
Consultant. Travels from St. Louis, MO.
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Prior
to starting Fast Forward Selling Lois worked in corporate
sales and marketing for a Fortune 100 company. She now
works with organizations that want to fast forward their
sales so that they can be more successful. Her high content
and fun programs give salespeople new tactics and tools
they can apply immediately in order to outsell the competition.
Her most requested programs are on sales and branding.
www.FastForwardSelling.com
Download
Lois' Onesheet |
| Word of
Mouth... |
“Thank you for a terrific
presentation on Fast Forward Selling at the St.
Louis Meeting Professionals International meeting
… you were an easy speaker to work with, flexible
and undemanding, yet professional all the way. More
importantly, your talk was timely and motivating.
The last several months have been a challenge for
many in the hospitality industry, and your comments
were on target to help members turn sales inquiries
into solid bookings. You are great!”
––Rebecca DeFilippo,
Meeting Professionals
Intl. |
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Cindy Kubica
Professional Speaker, Author and Energy/Fitness Expert. Travels from Franklin, Tennessee.
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Cindy Kubica knows that good communication, leadership, and team skills go out the window when a person is stressed, unhealthy, and in a reactive state. Known as The Energy Coach, Cindy works with individuals who want the energy to get along with others and perform at their best on a daily basis. Blending her Self-Health Habits™ with effective communication skills, Cindy has created a fusion she calls The Mind*Body*Mouth Connection™. The result is more energy and self-control, which leads to greater focus, greater responsiveness, and increased productivity.
Cindy’s career as an actress and model has led her to appear in over 200 commercials and five movies. She has performed on a half dozen K-tel sound-alike albums and was one of the original Country Music “video babes.” Today, in addition to a popular motivational speaker, Cindy is a certified fitness instructor, author and co-owner of Studio 10 Productions, a commercial photography studio in Nashville. Known as the ‘Determinator,’ Cindy learned early in life that to be successful meant she had to replace the phrase “I can’t” with “How can I?” She now incorporates that message into her highly motivating keynote and half-day programs that are energy-filled and content-rich. Cindy will have your audience leaping to their feet- literally, as she involves them in her programs and keeps their attention from start to finish.
www.CindyKubica.com
Download
Cindy's Onesheet |
| Word of Mouth... |
“Cindy doesn’t just speak to the ears but to the soul. We look forward to having her back.”
––First US Army
“Not only was the content solid, it was fun. The way you customized your program to fit our theme was perfect.”
––Virginia Beach Parks and Recreation
“This was the best seminar I’ve ever attended. I didn’t nod off once!”
––Bank of America |
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